SAP Knowledge Base Article - Public

2586708 - Tray Control Printing

Symptom

You want to print via the CPM (Cloud Print Manager) the first copy of a business document from printer tray 1 and the second copy from tray 2.

Environment

  • Sap Business By Design
  • Cloud for Customer

Reproducing the Issue

The expectation is, if you print out a ie. Customer Invoice, 1xOriginal 2xCopy, that the Original document is printed via tray 1 and the copy on tray 2.

Resolution

SAP does not support tray control, therefore it is not possible to set up tray control in the CPM. A possible workaround is depending on the printer model and driver. Some driver allow to set this up.

Keywords

Tray Control, Schachtsteuerung, Cloud Print Manager , KBA , tray control , schachtsteuerung , cloud print manager , AP-RC-OUT , Output Management , How To

Product

SAP Business ByDesign all versions ; SAP Cloud for Customer add-ins all versions