You want to print via the CPM (Cloud Print Manager) the first copy of a business document from printer tray 1 and the second copy from tray 2.
Sap Business By Design
Cloud for Customer
Reproducing the Issue
The expectation is, if you print out a ie. Customer Invoice, 1xOriginal 2xCopy, that the Original document is printed via tray 1 and the copy on tray 2.
SAP does not support tray control, therefore it is not possible to set up tray control in the CPM. A possible workaround is depending on the printer model and driver. Some driver allow to set this up.
Tray Control, Schachtsteuerung, Cloud Print Manager , KBA , cloud print manager , tray control , schachtsteuerung , AP-RC-OUT , Output Management , How To