SAP Knowledge Base Article - Public

2586219 - Error in an Opportunity: "Please enter a party with role Sales Unit"

Symptom

While adding products or making any changes to an opportunity the following error occurs: "Please enter a party with role Sales Unit".

Environment

SAP Cloud for Customer

Reproducing the Issue

Example reproduction steps, the message also appears with other steps.

  1. Go to the Sales work center.
  2. Select the Opportunity view.
  3. Open the opportunity ABC (ABC represents the number of the opportunity).
  4. Go to the Products tab.
  5. Click the Add button.
  6. The following error occurs: "Please enter a party with role Sales Unit."

Cause

The owner of the opportunity is not assigned to any Sales Unit. However, the system will not stop you from saving the opportunity.

As per the current system design, Opportunity is an Error Tolerant Document and therefore it is allowed to Save the document despite the error message. However, the system will always pop up the error whenever you open the document to alert/ inform you.

Resolution

Assign the Owner to a Sales Unit, using the following steps:

  1. Go to the Administrator work center.
  2. Select the General Settings view.
  3. Open the Employees link.
  4. Search for the owner XYZ and select the Edit button (XYZ represents the name of the employee).
  5. For the field Organizational Unit, select an option from the value help and Save.
  6. Now, open the opportunity ABC, remove the owner XYZ, add it again and Save.

The error message will disappear.

Keywords

Opportunity, Please enter a party with role Sales Unit. , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions