2586204 - The Division is not Determined Correctly in the Opportunity

SAP Knowledge Base Article - Public

2586204 - The Division is not Determined Correctly in the Opportunity

Symptom

The division is not determined correctly in the opportunity.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunity view.
  3. Edit the opportunity XYZ (XYZ represents the identification of the opportunity).

The Division field is blank whereas the sales organization and distribution channel are populated correctly.

Cause

The division can be derived automatically only if the opportunity sales unit determination is based on the account sales data.

Resolution

This is the expected system behaviour.

Keywords

Division, Opportunity. , KBA , LOD-CRM-OPP , Opportunity Management , Problem

Product

SAP Hybris Cloud for Customer all versions