The division is not determined correctly in the opportunity.
Reproducing the Issue
- Go to the Sales work center.
- Go to the Opportunity view.
- Edit the opportunity XYZ (XYZ represents the identification of the opportunity).
The Division field is blank whereas the sales organization and distribution channel are populated correctly.
The division can be derived automatically only if the opportunity sales unit determination is based on the account sales data.
This is the expected system behaviour.
Division, Opportunity. , KBA , LOD-CRM-OPP , Opportunity Management , How To