2586030 - 0 is missed in Date field in form if DD1 and MM1 is 0

SAP Knowledge Base Article - Public

2586030 - 0 is missed in Date field in form if DD1 and MM1 is 0

Symptom

0 is not printed in form if DD1 or MM1 is 0 i.e. if date is 01/01/1978 , here DD1 and MM1 is 0. Same is not printed in Form

Environment

All DC

Reproducing the Issue

Enter Candidate's date of Birth and ensure it should be in format of dd mm yyyy format , eg : 01/01/1985 
Complete the NES step and sign the docss
Generated TFN form has date printed as :
0 date issue.png

dd and mm has 0 value missing

Cause

Configuration need to be modified at Super admin end.

Resolution

Note : Super admin access is needed for this activity.
Value for Data of Birth is fetched from DateOfBirth key
check in Super admin and see what is the value fetched for this key , to do this , navigate to = Super admin => Account => manage Hr data => search for the candidate => search for key
If value is in format of : 1/1/1985 , than DD1 and MM1 keys will capture empty values thus showing empty box in form.
To resolve this , Navigate to  :
1. Super admin => Account => forms 
2. click on Form name => click on Form Fields on left side under See also
3. find out the key defined for DD1 and MM1 , for eg , in this case : we have defined it as : z_DateOfBirthDD1 and z_DateOfBirthMM1
4. click on the field name and remove value defined in HRDataKey
5. Upon removing HRDataKey , Value field is now editable , add here  : {DateOfBirthDD1,ifeq=;0;{DateOfBirthDD1}}   and Update.
Note : if you are not able to edit this field , Raise Support Incident and Support team needs to make this field editable from backend.
6. Repeat the same for MM1 key also . in this eg : we have key as : z_DateOfBirthMM1 and we updated value : {DateOfBirthMM1,ifeq=;0;{DateOfBirthMM1}}

data issue.PNG
Form needs to be regenerated for changes to reflect.

Keywords

Missing 0 in form , date incorrect , TFN3 date issue , Date has 0 missing , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , Problem

Product

SAP SuccessFactors HCM Core 1711 ; SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SAP SuccessFactors Onboarding 1705 ; SAP SuccessFactors Onboarding 1708 ; SAP SuccessFactors Onboarding 1711 ; SAP SuccessFactors Onboarding 1802 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508