2585969 - How to Change your question and secret answer in WFA / WFP?

SAP Knowledge Base Article - Public

2585969 - How to Change your question and secret answer in WFA / WFP?

Symptom

This article provides the steps for changing your question ad secret answer, that help you unlock the WFA account if required.

This applies to:

  • Standalone/native WFA/P logins and not to BizX-WFA integrations.
  • Only if you are already able to login. If you are unable to login, please have another admin or SuccessFactors support reset your password.

Environment

SuccessFactors WorkForce Analytics / Planning

Resolution

  1. Select the Admin option on the top right corner after logging in to WFA.

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  2. Select 'My Profile'

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  3. Enter your existing password and click 'Continue'

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  4. Change the question and/or answer and click 'Continue' to save changes.

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Keywords

Change your question and secret answer , KBA , LOD-SF-WFA , Workforce Analytics & Planning , How To

Product

SAP SuccessFactors Workforce Analytics all versions