SAP Knowledge Base Article - Public

2585681 - LMS: scheduled reports and downtime question

Symptom

  1. Can you please let me know what happens to scheduled LMS reports in case of a downtime?Will they be processed after the downtime is finished?
  2. It would also be interesting to know if it is ensured that a report scheduled at a specific time will really start to run at that time or if we could run into a situation that areport would run later than planned.

Environment

  • SAP HCM suite
  • Learning Management System (LMS)
  • Learning Administration
  • Reports (scheduled, recurring)

Resolution

1. Reports/jobs are being picked up again in case of downtime. The method depends:
    ** if only one server goes down then the job can be picked by other node(s) from that pool
    ** if all the nodes are down then yes the jobs will be recovered later with delay (once the service is up). In this case there could be some delay as it is happening with all other jobs as well from the same pool.

2. If there is no environment issue (all the related nodes are up and healthy) then yes the jobs should start as scheduled without any delay.

Keywords

SAP, SF, SuccessFactors, LMS, learning, reports, scheduled, recurring, remote, server, node, background job, , KBA , LOD-SF-LMS-BCJ , LMS Background Jobs , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1711