2585482 - The Opportunity Status Since Field is Showing Random Dates

SAP Knowledge Base Article - Public

2585482 - The Opportunity Status Since Field is Showing Random Dates

Symptom

When working with Opportunities the field Status Since is showing random dates.

Environment

SAP Hybris Cloud for Customer 1711/04

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open Opportunity ABC (ABC represents the ID of the Opportunity).
  4. Check the field Status Since, you want to understand the reason of this date.

Cause

The field does not show random dates, but shows the date since the last status change.

Resolution

The field Status Since is used to show the date since the Opportunity status was last changed to the current status.

E.g: Status Since value is 25/08/2017 and Status value is 'In Progress', that means that the Opportunity has been in the Status 'In Progress' since 08/25/2017 and has not changed since then.

Keywords

Status Since ; Opportunities ; Dates , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Hybris Cloud for Customer all versions