SAP Knowledge Base Article - Public

2585270 - How to Request to Increase System Performance for Initial Load

Symptom

You plan to perform initial load in your Cloud for Customer system (C4C) during which you wish to send a large amount of data to C4C.

Environment

SAP Hybris Cloud for Customer

SAP ERP

SAP CRM

SAP S4HANA

Resolution

We can request additional performance for the initial load from our Hosting team. In order for us to do that, you need to follow the below steps:

  1. Open an incident from the C4C tenant you wish to send the data.
  2. Include the following details regarding the initial load when you open the incident:
  • Start date and time
  • End date and time
  • Type and amount of data you plan to send (in case there is more than one type, please, list all of them along with the amount)
  • Confirm C4C system URL

 

Keywords

initial load, performance, increase performance , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer 1211 ; SAP Cloud for Customer 1302 ; SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Customer 1802 ; SAP Cloud for Sales 3.0 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0