Role of the field External ID in accounts, contacts or opportunities.
SAP Hybris Cloud for Customer
Reproducing the Issue
We will use Contacts as example.
- Go to the Customers work center.
- Select the Contacts view.
- Open contact ABC (ABC represents the name of the contact).
- The field External ID is displayed on the left main pane.
You want to know what this field stands for.
The field External ID is added for the Integration scenarios.
If you have scoped the CRM/ERP or other Integration an ID Mapping will be created and mapped the internal C4C ID to the External ID.
KBA , LOD-CRM-ACC , Account , How To