You face error message 'System error during SOAP processing when consuming Web Service: CustomerQuoteProcessingQueryCustomerQuoteIn'.
Reproducing the Issue
After consuming the Service:
- Go to Application and User Management Work Center.
- Go to Web Service Message Monitoring View.
- Select the Erroneous Query.
- You can see the message: 'System Error during SOAP Processing several times regarding the Web Service: CustomerQuoteProcessingQueryCustomerQuoteIn'.
The use of External Applications to deal with Sales Quotes is not enabled.
To enable it:
- Go to Business Configuration Work Center.
- Go to Implementation Projects View.
- Open your Implementation Project.
- Go to Step 4: Questions.
- Select the Path: Sales > New Business > Communication for New Business > Check the question: Do you want to use external applications to search for, read, create and edit sales quotes?
KBA , LOD-LE-CQP , Customer Quote Processing , Problem