2584418 - Data becomes not visible while viewing the .swf dashboard report

SAP Knowledge Base Article - Public

2584418 - Data becomes not visible while viewing the .swf dashboard report

Symptom

  • Viewing a dashboard reports in its .swf format, some data on it becomes not visible.
  • If moves cursor there, data can be seen; However, if moves cursor away or click on other place, data will be not visible again.

Environment

  • SAP BusinessObjects Dashboards 4.2

Reproducing the Issue

The issue only happens for the special dashboards document without a clear workflow. Using the problematic document, it can be reproduced as the steps below:

  1. Open the issue dashboard report with its .swf format.
  2. Some data rows in the table become not visible when you view the issue report.
  3. If moves cursor there, data can be seen; However, if moves cursor away or click on other place, data will be not visible again.

Cause

  •  This issue dashboard report has problem on color define, re-define the color of the issue part, the issue will be resolved 

Resolution

  1. Use Dashboard client tool to open the .xlf file of this report, Go to ObjectBrowser
  2. Select the table object which has this issue in ObjectBrowser and go to its Appearance panel
  3. Go to Color in Apperance
  4. Change the Default Color in Lables into anonther color, make sure the Text colors of the data are changed accordingly in Text tag as well.

Keywords

dashboard, default color, not visible, disappear, hover , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.2