2584039 - Job Location data retrived from Position has special character issue

SAP Knowledge Base Article - Public

2584039 - Job Location data retrived from Position has special character issue

Symptom

When Job Location data retrived from Position loaded to the user's profile, has special character issue.

Environment

SAP SuccessFactors Learning

Learning Management System (LMS)

Reproducing the Issue

  1. Create a new Position(under Users-> Position -> Add New)
  2. Add apostrophe (’) symbol for Job Location       

        Capturea.PNG

3.  Run User Connector with below values in the feed file:

    NOTACTIVE|STUD_ID|POS_NUM_ID!##!

    N|USER1234|POS50014079!##!

4.  After successful job completion, we could see that special character (&#) got created for user Job Location instead of apostrophe (‘) symbol:

    Captureaa.PNG

Cause

Engineering Team confirmed that the issue is due to a defect in the Application.

Resolution

This issue will be fixed with b1802 release with Defect # LRN-28068.

Keywords

KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors HCM Core 1711