2583709 - Custom View link error “You are not authorized to view this data for the selected user.” - Compensation Management

SAP Knowledge Base Article - Public

2583709 - Custom View link error “You are not authorized to view this data for the selected user.” - Compensation Management

Symptom

When you click on the Custom View link you get an error that says “You are not authorized to view this data for the selected user.”

Environment

SuccessFactors Compensation

SuccessFactors Variable Pay

Reproducing the Issue

Access your form / Executive Review click on the custom view link you have. You will be redirected to another page and the error is displayed.

Cause

You do not have permission to access the view / portlet / block.

Resolution

Make sure that the user who will click the link have permission to the view / portlet / block.

The Employee Profile view permission is under User Permissions > Employee Views and the portlet permission is under User Permissions > Employee Data > Background

EPPP3Access1.png

EPPP3Access2.png

If permission has been granted and still the error persist, Engineering Team is doing an investigation about it – no initial findings yet. This article will be updated as soon as the cause and fix has been identified. (EDU-11227)

See Also

2583713 - Employee Profile/People Profile Custom View Link in Compensation

2583659 - Employee Profile view not available to be configured as Custom View - Compensation Management

Keywords

Custom View, You are not authorized to view this data for the selected user , KBA , LOD-SF-CMP-ADM , Admin Tools, Settings, Permissions , LOD-SF-VRP-ADM , Admin Tools, Settings, Permissions , How To

Product

SAP SuccessFactors HCM Suite 1711