SAP Knowledge Base Article - Public

2583662 - Reports already created are not appearing on the Report Center

Symptom

  • When accessing the Report Center no reports are appearing.
  • When accessing the Report Center reports created previously are not appearing.

Environment

  • SAP SuccessFactors Workforce Analytics
  • Report Center

Reproducing the Issue

When accessing the Report Center the reports already created are not appearing.

Cause

SOLR search is not working or Report Center is out of sync.

Resolution

To correct this issue is required to:

  1. Access the Admin Center
  2. Go to Manage Report Center
  3. Unselect the option: "Use SOLR to load Report Center" and save
  4. Select the option: "Use SOLR to load Report Center" again and save it.
  5. After these steps, it is required to run the Sync as per the KBA 2353719

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See Also

2525974 - How to Disable the Report Center with Q3 2017 (1708) Release?

2353719 - How to Sync Report Center - Error occurs while fetching reports from the Report Center

Keywords

Reports are missing in report center, Not report appearing, Report Not showing in Report Center, Old and New reports missing in report center. , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-RCT , Report Center , Problem

Product

SAP SuccessFactors Workforce Analytics all versions