2583589 - Finding Cancellation Reason Code for Scheduled Workflow

SAP Knowledge Base Article - Public

2583589 - Finding Cancellation Reason Code for Scheduled Workflow

Symptom

Normally Failed Scheduled Workflow Cancellation Reason Code will not be recorded under Workflow Logs/ Rule Logs, instead you need to find it via different path

Reproducing the Issue

  1. Go to Administration Work Center
  2. Then to Workflow Rules View
  3. Create any Scheduled Workflow
  4. Failed Scheduled Workflows will not be shown in Scheduled Rules of Workflow Log

Resolution

  1. Go to Administration Work Center
  2. Then to Workflow Rules View
  3. Select the desired scheduled workflow record, for which you want to see the cancellation reason code
  4. Click on the Gear Icon option
  5. Select the option - Rule Schedule
  6. It navigates to new screen which shows the reason for failure of scheduled workflow

Keywords

KBA , cancellation reason code , scheduled workflow , rule schedule , LOD-CRM-WKF , Workflow , How To

Product

SAP HYBRIS C4C ADDINS 1802 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1802