SAP Knowledge Base Article - Public

2583481 - The user cannot select different languages

Symptom

From the LMS admin side, it is possible to see and use different languages, but from the user side, not all options are available.

Environment

Learning Management System

Cause

It happens because the language is set to be used only by the LMS admin.

Resolution

In the LMS admin side, click on:

  1. References >
  2. Geography >
  3. Locales >
  4. select "User" from the filter option "Use By" >
  5. run the search to know what language is available to the user.

1.png

After it:

  1. select "Admin" from the filter option "Use By" >
  2. run the search to know what language is available to the admin >
  3. access the desired language >
  4. from the "Summary" tab, select "Both" in the "Use By" box >
  5. Apply Changes.

2.png

See Also

2317742 - How to enable and disable locales in LMS
2341638 - Enable new active locale(s) within LMS

Keywords

language, user, enable, locale , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions