2583283 - Connector did not run/does not appear on View Results

SAP Knowledge Base Article - Public

2583283 - Connector did not run/does not appear on View Results

Symptom

Upon checking in "View Results" the connector job could not be found, or it is missing one of the runs in a scheduled connector job. Also, the input file cannot be found if Archiving is enabled.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to System Admin > Connectors > The appropriate connector job;
  2. Click the "View Results" button;
  3. There is no record (line logged) for the job in a given run.

Cause

The connector Automatic Process faced an Error.

Resolution

Not all errors are shown in the "View Results" button, Errors in the Connector Automatic Process are only visible in the "View Errors" button. Check "View Errors" if any Errors were recorded for the date and time when the connector should have run.

In the "View Results" page are documented errors related to the connector routine and not the APM itself.

Keywords

Connector, Error, View Results, Not running, Record , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions