2583103 - Deduction records are not displayed/created after requesting an advance

SAP Knowledge Base Article - Public

2583103 - Deduction records are not displayed/created after requesting an advance

Symptom

 Deduction records are not displayed/created after requesting an advance

Environment

SuccessFactors Employee Central Advances

Reproducing the Issue

Navigate to my employee file---->Eligibility for advances--->Request an advance which  has auto recovery enabled--->Check the deduction portlet--->Deduction records are not created

Cause

This can be because of following reasons:

1.Deduction started date might be in future.Recurring Deduction Item will be displayed on the deduction portlet based on the recurring deduction start date.

For example : If the Recurring Deduction Start Date is June 1st 2018 until that you can't see the record on the deduction portlet.

2."Pending data" is set as "No" in non recurring payment object

Resolution

Deduction started date in future

The Employment information page load the records 'as of today'. So to view the future dated records, please choose the valid date from 'As of date' on top of the Employment information page. Then you will see the records.For example: If deduction start date is 01/06/2018, change the as of date to 01/06/2018.

Pending data value is NO

Pending data value for advances should be set as YES.Else it may lead to some inconsistencies if workflow is enabled.

Admin center---->Configure object definitions----->Search Non recurring payment----->Change the value in Pending data to YES.

Keywords

 Recurring deduction, Advances, Deduction,Auto recovery,Workflow , KBA , LOD-SF-EC-AAD , Advances & Deductions , Problem

Product

SAP SuccessFactors HCM Suite all versions