Cannot open any entity in Learning Administration because got error message:
"A communication error has occured. Please log in again"
When log in again, got the same message again. Issue Occurs when trying to Edit an Item or a User as an Admin.
SuccessFactors Learning Management System (LMS) - All Support Versions
Reproducing the Issue
1. Log in to Platform
2. Go to Learning Administration
3. Search User and try to edit one of them, got error message
4. Search Item and try to edit one of them, got error message
The issue was caused by a configuration change: System Admin -> Configuration -> Search Selector -> Domain
These setting cannot be null if you are making "dropDownEnabled=true"
To resolve the issue you will have to change dropDownEnabled=False .
A communication error has occurred, error, LMS, Learning, Admin, Item, User , KBA , LOD-SF-LMS-PER , Learning Performance Issues , Problem