SAP Knowledge Base Article - Public

2583080 - Replication of Business Partner Failed With Error A Main Address Must be Selected

Symptom

While replicating Business Partner from ERP system to C4C system, message got stuck in Web Service Message Monitoring with Application error A Main Address Must be Selected.

Environment

SAP Hybris Cloud for Customer 1711.

Reproducing the Issue

  1. Go to the Web Service Message Monitoring.
  2. Find the message which is lying in Application error.
  3. Select the Message & view the error. 

Cause

Reason for error is Code List Mapping for Default Address is not added in the system.

Resolution

  1. Go to the Business Configuration Work center.
  2. Open the activity, Code List Mapping for Integration with External Application & Solution.
  3. Under the Code List Mapping Definition, find AddressUsageCode.
  4. Ensure that Code List Mapping is maintained under this category as per the external values coming from middleware.

Keywords

Business Partner Replication, Code List Mapping for Main Address , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer 1802 ; SAP Hybris Cloud for Customer 1711