SAP Knowledge Base Article - Public

2582973 - Advances not displayed in eligibility for advances section

Symptom

None of the advances are displayed under eligibility for advances section

Environment

SuccessFactors Employee Central Advances

Reproducing the Issue

Login--->navigate to my employee file---->Eligibility for advances section---->No advances are displayed--->Section is empty though employee is eligible

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Cause

 Advance eligibility rule is not configured properly

Resolution

Naming format of eligibility rule is very important.Rule id should be "AdvancesRule". A(initial) and R in uppercase and rest of the alphabet in lower case without any space.Not required to add this rule to any objects.Just create in the system.

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Keywords

Advances, Eligibility for advances,pp3, No advances , KBA , LOD-SF-EC-AAD , Advances & Deductions , Problem

Product

SAP SuccessFactors HCM Suite all versions