SAP Knowledge Base Article - Public

2582937 - Issue with Offer Letter Formatting

Symptom

There are spacing issues in the offer letter being generated for the candidate.

Reproducing the Issue

1. Login to Customer Instance.

2. Navigate to recruiting.

3. For a candidate in offer status - Create the offer approval and then create the offer letter.

4. Preview the offer letter.

5. Verify the offer letter template in case of formatting/spacing issues.

Cause

Advanced editors sometimes leave trace of formatting codes which can be incompatible.

Resolution

Always copy the text in the Word so that no tags are copied in the

Also, Use SHIFT+ENTER key instead of ENTER key to make a new line when editing a template.

Keywords

KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711