SAP Knowledge Base Article - Public

2582937 - Issue with Offer Letter Formatting


There are spacing issues in the offer letter being generated for the candidate.

Reproducing the Issue

1. Login to Customer Instance.

2. Navigate to recruiting.

3. For a candidate in offer status - Create the offer approval and then create the offer letter.

4. Preview the offer letter.

5. Verify the offer letter template in case of formatting/spacing issues.


Advanced editors sometimes leave trace of formatting codes which can be incompatible.


Always copy the text in the Word so that no tags are copied in the

Also, Use SHIFT+ENTER key instead of ENTER key to make a new line when editing a template.


KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


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