2582878 - Request now button not displayed in eligibility for advances portlet

SAP Knowledge Base Article - Public

2582878 - Request now button not displayed in eligibility for advances portlet

Symptom

Request now button not displayed in eligibility for advances portlet.Check below screenshot.Request now button displayed for housing allowance advance but not for festival advance.

REq.png

Environment

SuccessFactors Employee Central Advances

Reproducing the Issue

Login and navigate to my employee file----->Eligibility of advances section---->Request now button not displayed

Cause

Eligibility amount is not filled in.

Resolution

Navigate to admin center--->Manage advance objects---->Eligibility for advances----->Choose respective advances from the drop down---->Click take action---->Make correction---->Enter amount in Maximum Eligibility Amount /Percentage

ELI.png

Keywords

Advances, Request now, Eligibility for advances , KBA , LOD-SF-EC-AAD , Advances & Deductions , Problem

Product

SAP SuccessFactors HCM Suite all versions