2582856 - Functionality of Interview Scheduling, candidate interview booking - Recruiting Management

SAP Knowledge Base Article - Public

2582856 - Functionality of Interview Scheduling, candidate interview booking - Recruiting Management

Symptom

This article summarizes how the candidate interview booking works in Interview Scheduling.

Environment

SuccessFactors Recruiting Management - All versions

Reproducing the Issue

1. Login to Customer's Instance.

2. Navigate to Recruiting.

3. Click on Interview Scheduling.

1.GIF

4. Select the candidate ( for whom it is not started) -> Search for the interviewer in (Add interviewer by) -> Click on Find availability

2.GIF

6. Add custom slot -> Click on continue.

3.GIF

7. Enter Subject and body of the email.

4.GIF

Interview email should be sent.

5.GIF

Interview is scheduled but interviewer doesn't get the calender blocked in their outlook.

Candidate receives an email with confirm and decline option.

7.gif

Once the candidate confirms the interview then only the calender will be blocked for the interviewer.

Cause

 The option  "You have selected only one slot. You can book candidates at once and they do not need to confirm the time." was not checked.

Resolution

While scheduling the interview select the checkbox - "You have selected only one slot. You can book candidates at once and they do not need to confirm the time."

When user selects this option – Interviewer gets the calendar invite

8.GIF

Once the checkbox is checked -

In this case candidate, has received the email for the interview but he doesn’t have option to select or reject as by checking the checkbox organizer has confirmed the availability of the candidate.9.GIF

Keywords

Interview Scheduling , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting 1702 ; SAP SuccessFactors Recruiting 1705 ; SAP SuccessFactors Recruiting 1708 ; SAP SuccessFactors Recruiting 1711