Users still see the option to withdraw a self-registered course even when the withdraw cut-off date is in the past.
Successfactors Learning Management System (LMS)
Reproducing the Issue
1. Create an SO and set start date in the future.
2. Set Withdraw cut-off date in the past.
3. User self-assigns the course.
4. After successful registration, have the user withdraw the course.
This is an expected behavior. The withdraw option still shows even if admin sets the withdraw cut-off date in the past. The system cannot determine if the withdraw cut-off date is in the past unless the user selects the option.
Cannot withdraw from the scheduled offering as the withdrawal date is in the past Withdraw cut-off date Withdraw , KBA , LOD-SF-LMS-ITE , LMS Items , Problem