SAP Knowledge Base Article - Public

2582380 - Leave Request without Approval Steps shown as Pending

Symptom

Administrator requested a leave on behalf of Employee. The workflow from Time Type Admin Workflow Configuration has no approval step but the leave request was not automatically approved. It is shown in Pending status.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

1. Login as Administrator

2. Go to view Employee File > Administer Time Off

3. Click on New Absence

4. Select Time Type for the leave request that should not trigger workflow approval steps

5. Select Dates > Submit

Expected Result: Leave Request should be automatically approved because the requestor is Administrator and there are no approval steps in the workflow configuration.

Actual Result: Leave Request is saved but in Pending status.

Cause

A Workflow Routing is assigned from Employee Time object. The system calls this workflow configuration and tries to trigger from the leave request.

Employee Time Object.jpg

Resolution

For a leave request, if workflow is not necessary, remove the value from Configure Object Definition > Employee TimeWorkflow Routing.

See Also

N/A

Keywords

Leave request stuck in Pending, Admin Workflow Configuration , KBA , LOD-SF-EC-TIM , Time-Off , Problem

Product

SAP SuccessFactors HCM Core 1711