SAP Knowledge Base Article - Public

2582198 - Custom dashboard tile is not linking document ID - Dashboard/Tile

Symptom

After creating a custom dashboard tile using the Tile Builder based on Form Status domain, the document ID column is not appearing as a link to the performance management document. See screenshot as a reference:

2017-12-21_11-06-27.png

Environment

SAP SuccessFactors Workforce Analytics

Reproducing the Issue

  1. Create a custom tile using Form Status domain;
  2. Select the Document ID Column;
  3. Add the tile to a Dashboard;
  4. Then go to Analytics tab > Dashboards > Select the Dashboard and the tile
  5. The document ID will not have a link.

Cause

Document ID link is available for Performance Management domain only. Form Status domain will not work.

Resolution

  • This is an expected behavior for custom tiles on Form Status. It is possible to use Performance Management domain if the link for the Document ID is required. 
  • Another action possible is to send an enhacement request as per the KBA Article 2090228 on “How to submit an enhancement request”.

See Also

2426222 - Dashboard 2.0 - Performance Management Document ID link

Keywords

Dashboard - Tile - Document ID - Performance Management Domain - link , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors Workforce Analytics all versions