SAP Knowledge Base Article - Public

2582193 - Trend Import - Error: Wrapped Exception: Cannot cast class java.lang.String to class java.lang.Number - Employee Profile

Symptom

Error message "Internal system error. Please contact your representative. Not able to call the SCA to import the data. com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: Cannot cast class java.lang.String to class java.lang.Number" when importing the Trend File.

Environment

SuccessFactors Employee Profile

Cause

CSV file structure configuration. The import file must have the same structure of Trend Information Template.

Resolution

1. Export the template of Trend Information

template.png

2. Fill the data or copy from exported Trend Information

3. Import the Trend Information File

Before importing the file, make sure to check if the "Source" and "Module" fields are filled with data. Since those are system generated fields, they should be blank on the import.

See Also

Please refer to KBA 2091409 for further details on  Extended User Information: Import & Export Process for Personal Info, Background, and Trend Data - Employee Profile

Keywords

Wrapped Exception: Cannot cast class java.lang.String to class java.lang.Number
Internal system error
Trend Information Import , KBA , LOD-SF-EP-JOB , Scheduled jobs , Problem

Product

SAP SuccessFactors HCM Core all versions