Error message "Internal system error. Please contact your representative. Not able to call the SCA to import the data. com.successfactors.sca.service.ServiceLegacyRollbackException: Wrapped Exception: Cannot cast class java.lang.String to class java.lang.Number" when importing the Trend File.
SuccessFactors Employee Profile
CSV file structure configuration. The import file must have the same structure of Trend Information Template.
1. Export the template of Trend Information
2. Fill the data or copy from exported Trend Information
3. Import the Trend Information File
Before importing the file, make sure to check if the "Source" and "Module" fields are filled with data. Since those are system generated fields, they should be blank on the import.
Please refer to KBA 2091409 for further details on Extended User Information: Import & Export Process for Personal Info, Background, and Trend Data - Employee Profile
Wrapped Exception: Cannot cast class java.lang.String to class java.lang.Number
Internal system error
Trend Information Import , KBA , LOD-SF-EP-JOB , Scheduled jobs , Problem