SAP Knowledge Base Article - Public

2582174 - Cannot Add Questions or Objectives to Exam - Assessment Builder

Symptom

Admin can't add new Questions/Objectives to Exam neither Edit the include field for Objectives.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to Content->Assessment;
  2. Search for the Exam and Edit it;
  3. Select the Locale;
  4. The Add button is grayed out and also the Edit in the Objectives.

Cause

The Exam is Published.

Resolution

In order to Add new Questions/Objectives or Edit the Objectives already added, the Exam must be Unpublished. To unpublish it, follow the steps below:

  1. Go to Exam Overview:
    • If you are already in the Questions page by going to Menu->Exam Overview;
    • If searching for the Exam, editing it will lead you to the Exam Overview.
  2. Click in the "Published" button to gray it out;
  3. Click in "Yes" to unpublish it.

See Also

2582116 - Randomly pick a question from a pool of questions - Assessment Tool

Keywords

Edit, Add, Question, Objective, Exam, Assessment, Publish, Published, Unpublish , KBA , LOD-SF-LMS-ASB , Assessment Builder , Problem

Product

SAP SuccessFactors Learning 1708 ; SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802