2581739 - No Approver Found For Purchase Order Approval by Cost Assignment

SAP Knowledge Base Article - Public

2581739 - No Approver Found For Purchase Order Approval by Cost Assignment

Symptom

The Purchase Order approval process uses the work distribution Approval of Purchase Order Item by Cost Assignment with no conditions.

You create the Purchase Order ABC (ABC represents the Purchase Order ID) and send it to approval.

The approval task is created but no employee is found. The Application Log contains the following information:

  • Searching for responsible in non-configurable work category: Approval of Purchase Order Item by Cost Assignment
  • Searching using method Approval of Purchase Order Item by Cost Assignment
  • Result:
  • No employee found
  • Business task is inconsistent - no valid responsible person/organization

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Orders view.
  3. Show All Purchase Orders.
  4. Find ABC.
  5. Select Edit.
  6. Select View All.
  7. Go to Approvals.

There is no valid user displayed here.

Cause

The Approval of Purchase Order Item by Cost Assignment picks the employee approving depending on the cost assignment, the approver can be the cost center manager or project manager.

There is no manager assigned to the Cost Center used in the Purchase Order item.

Resolution

You can check if the Cost Center has a manager with the following steps:

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Orders view.
  3. Show All Purchase Orders.
  4. Find ABC.
  5. Select Edit.
  6. Select View All.
  7. Go to Items tab.
  8. Go to Account Assignment subtab.
  9. Double-click on the Cost Center name.

In the Org Unit Overview screen, you can see the Manager ID and Manager Name fields are empty.

You can edit this information in the Organizational Management work center - Org Structures view

Keywords

Approval of Purchase Order Item by Cost Assignment, Business task is inconsistent - no valid responsible person/organization, Cost Center, Cost Center Manager, Purchase Order, Approval , KBA , purchase order , approval , cost assignment , cost center , no employee found , no valid responsible person , AP-POP-PO , Purchase Order , Problem

Product

SAP Business ByDesign all versions