2581433 - Drag and Drop Background Image

SAP Knowledge Base Article - Public

2581433 - Drag and Drop Background Image

Symptom

Drag and drop of Image in Background Image window doesn't work.

Environment

HTML5

Reproducing the Issue

  1. Log into system.
  2. Click on Personalize.
  3. Select My Background Image.
  4. Drag and drop the desired image onto the Background Image upload window.

Cause

The image is dropped onto the wrong part of the Background Image upload window.

Resolution

Dropping the image works only on a certain section of the Background Image upload window. This is signalized by the blinking of "Drag and drop an image file (.ping or .jpg) to this area." text.

drag_and_drop.jpg

See Also

Check the attached video drag_and_drop_tutorial.mp4

Keywords

drag and drop; image; background; personalize , KBA , image , background , personalize , background image , drag and drop , AP-RC-UIF-RT , UI Framework Runtime , How To

Product

SAP Hybris Cloud for Customer all versions

Attachments

drag_and_drop_tutorial.mp4