- Report Canvas not available for few users in Report center.
- User having full permission but still unable to create ORD report through Report Center
Reproducing the Issue
- Go to Report Center Page and click New.
- Report Canvas is missing
- This could be due to the User record available under User Maintenance missing some data or have incorrect data which are required for SSO to work.
- For Example: the email id is not available or not in sync with Bizx email id, Person GUID is not correct(00000000-0000-0000-0000-000000000000).
To resolve the issue you need to delete the user record from User Maintenance and ask the user to acces the Report center/Analytics again. As soon as the user access the Report center/Analytics page, a new user record will get created under User Maintenance with correct information and Report Canvas/Analytics will be accessible.
Report Canvas missing Report Center Online Report Designer not accessible , KBA , LOD-SF-ANA-RCT , Report Center , Problem