SAP Knowledge Base Article - Public

2581175 - "Email Address is not Valid" in User Maintenance in Online Report Designer

Symptom

Unable to edit user in user maintenance.

Chaging role of user in user maintenance.

Environment

Successfactors

Online Report Designer

Reproducing the Issue

Home->Reporting->Analytics->Admin->User Maintenannce->Select user and Click on Edit ->Change Role and Save.

It throws the below error message:

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Cause

This is due to no valid email id present for the existing user.

This happens if user details are uploaded via bulk user upload and email address is not available in the source data sheet.

Resolution

Either reupload the bulk user source data sheet by adding the correct email address

OR

Delete the user and proxy with the same user in the instance and click on analytics tab once again.

Now the user details will get registered with the correct details and now you could modify the user details in User Maintenance.

 

Keywords

User Maintenance Email Address not valid Modify User in user maintenance   , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , Problem

Product

SAP SuccessFactors Workforce Analytics all versions