2581043 - Image not displaying when editing Custom Tile using Popover

SAP Knowledge Base Article - Public

2581043 - Image not displaying when editing Custom Tile using Popover

Symptom

Image not displaying when editing Custom Tile using Popover

Environment

BizX Platform

Reproducing the Issue

  • Go to admin center
  • Manage Home Page
  • Edit custom tile 
  • Select Navigation 
  • Tile Target set to Popover
  • Insert edit image
  • Enter Local file location and select image eg "C:\Users\Desktop\\LAN\Tulips.jpg"
  • No image displaying see screen shot below:

NOimage.PNG

Cause

It is not recommended to use Local File name as the Source Input Field

Resolution

Source Input field should be a complete URL please see process to host a file on Successfactors SFTP server so that the image is available as a URL 2157471

Keywords

Custom Tile, Popover, Home Page, Image, Edit, UI-13227 , KBA , LOD-SF-PLT-HOM , Home Page , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Suite all versions