SAP Knowledge Base Article - Public

2580876 - FTP error login has no write permission - Report Center / Schedule Job Provisioning / Report Distributor

Symptom

  • FTP Test Connection in Report Center is showing the error "login has no write permission"
  • The same issue happens in Provisioning to schedule a new job
  • Report Distributor may not work as well using the same FTP

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Workforce Analytics (ANA) - All versions

Reproducing the Issue

  1. Go to Report Center
  2. Select a report
  3. Click on Actions > New Schedule
  4. Set the destination as FTP
  5. Put your FTP credentials
  6. Click on Test connection
  7. See the error

    no write permission.jpg

Cause

  • Scenario 1: The SAP SuccessFactors outgoing Public IP address is blocked by your environment
  • Scenario 2: The login user does not have permission to the FTP root folder

Resolution

  • Scenario 1: You need to whitelist the SAP SuccessFactors outgoing Public IP address to allow the connection into your environment
  1. For Provisioning and Report Center follow 2432796 - Public outgoing IP for SAP SuccessFactors Datacenters. BizX Platform
  2. For Report Distributor follow 2696182 - Report Distributor (WFA) - Public IP Address to be white-listed at 3rd Party SFTP

 

  • Scenario 2: The login user does not have permission to the FTP root folder
  1. You can configure the FTP path to "/incoming"
  2. Click on Test File Put Permission

    incoming.jpg
  3. It will be successful
  4. The Test Connection button may still not work. However, when you run the scheduled job it will work.

Keywords

FTP error login has no write permission Report Center Distributor Schedule Job Provisioning Test Connection File put permission SFTP, SFTP, FTP, Report Center, Report Distributor , KBA , LOD-SF-ANA-RDT , Report Distributor , LOD-SF-ANA-EXP , Exports , LOD-SF-ANA-RCT , Report Center , How To

Product

SAP SuccessFactors Workforce Analytics all versions