2580744 - How to Cancel a Subscription Bought in the SAP Store

SAP Knowledge Base Article - Public

2580744 - How to Cancel a Subscription Bought in the SAP Store

Symptom

You bought a subscription for a SAP system via the SAP Store and you request to cancel the subscription and stop being charged for it.

Environment

SAP Hybris Cloud for Customer

SAP Business ByDesign

Resolution

1. Log in to https://www.sapstore.com/.
2. In the top right-hand corner of the page, click on your name and click on My Account.
3. Click on the Subscriptions link on the left-hand side of the page.
4. Click on the Cancel Subscription link at the bottom of the page.

NOTE: SAP Support Engineers cannot do these steps.

See Also

1692294 - Central case document for issues relating to SAP Store

Keywords

subscription, SAP store, user , KBA , cancel subscription , XX-AMS-C4C , Application Mgmt for Cloud for Customer , How To

Product

SAP Business ByDesign all versions ; SAP Hybris Cloud for Customer all versions