SAP Knowledge Base Article - Public

2580572 - How to View Attachments in the Approve Shopping Cart Task

Symptom

You find no where to view the attachment in shopping cart approval task.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Managing My Area, open Approvals subview.
  2. Open the task Approve Shopping Cart ABC (ABC refers to the shopping cart ID).
  3. You find no where to view the attachment.

Cause

This is the standard system behavior. The attachments are not included in the approval tasks for business documents. In order to view the attachment, the approver needs to open the original shopping cart.

Resolution

  1. In the approval task, click on the blue link for shopping cart ABC.
  2. In the new screen, click on View All.
  3. Navigate to the Attachments tab and you can open the attachment from there.

Keywords

Shopping Cart, Attachment , KBA , AP-REQ , Internal Request Processing , How To

Product

SAP Business ByDesign all versions