2580433 - The Standard Department Field is Not Available to Add to The Opportunity TI

SAP Knowledge Base Article - Public

2580433 - The Standard Department Field is Not Available to Add to The Opportunity TI

Symptom

The Department field is not available to add in Edit Master Layout to the Opportunity TI.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Opportunities view.
  3. Open any Opportunity ID.
  4. Select Adapt--->Edit Master Layout.
  5. Hover over any field in the Opportunity header.
  6. Select Add fields.
  7. The Department field is not available for selection.

Cause

This is the expected behaviour of the system.

Resolution

Any request for a change to this behaviour is considered a new feature request.

Keywords

Sales, Opportunities, Edit Master Layout, Adapt,  Add fields, Department, header , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Hybris Cloud for Customer 1711