2580378 - Unknown Error connecting to SAP Business Warehouse in SAP Analytics Cloud (BOC)

SAP Knowledge Base Article - Public

2580378 - Unknown Error connecting to SAP Business Warehouse in SAP Analytics Cloud (BOC)

Symptom

Unknown Error connecting to SAP Business Warehouse in SAP Analytics Cloud (formerly known as SAP BusinessObjects Cloud / BOC)

Environment

  • SAP Analytics Cloud
  • SAP Business Warehouse
  • SAP NetWeaver

Reproducing the Issue

  1. Configure Cross Origin Resource Sharing (CORS) on SAP NetWeaver per https://blogs.sap.com/2017/02/08/how-to-enable-cors-on-sap-netweaver-platform
  2. Create a Live Data Connection to SAP Business Warehouse on the configured SAP NetWeaver system
  3. Notice the error

Cause

SAP NetWeaver System Kernel patch level is prior to Release 749 Package Level 315 per:

  1. Connect to SAP NetWeaver System in SAP GUI
  2. Click System | Status...
  3. Click Other kernel info. (Shift F5) icon
  4. Check Kernel release and Support Package Level

Resolution

  1. Update SAP NetWeaver Kernel per the appropriate guide for your version: https://service.sap.com/~form/handler?_APP=00200682500000002672&_EVENT=DISPLAY&_SCENARIO=01100035870000000122&_HIER_KEY=501100035870000015092&_HIER_KEY=601100035870000179415&
  2. Minimum version is Kernel Release 749 Package Level 315

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, CORS, cross, origin, resource, sharing, netweaver, live, kernel, package, patch , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0