The Service and Repair tab is not available to add in a Ticket within the Responsive UI.
SAP Hybris Cloud for Customer
Reproducing the Issue
Go to the Service work center.
- Go to the Tickets view.
- Open any Ticket ID.
- The Service and Repair tab is not visible nor is it available to add in adaptation mode.
This is the expected behaviour of the system.
The Service and Repair tab has been split into two tabs in the RUI, Service and Items. This is a design decision for the RUI/Fiori interface.
Service and Repair, Service, Tickets, adaptation mode, Responsive UI. , KBA , tickets , service , adaptation mode , responsive ui , service and repair , LOD-CRM-SRP , Service Request Processing , Problem