2580059 - How to Release Customer Invoice to Bill-to/Payer

SAP Knowledge Base Article - Public

2580059 - How to Release Customer Invoice to Bill-to/Payer

Symptom

Bill-to and Payer are different from invoice Account. When releasing customer invoice, invoice will be automatically released to Account. There is no option to release to Bill-to or Payer.

Reproducing the Issue

  1. Go to work center Customer Invoicing
  2. Go to view Invoice Documents
  3. Show Not Released Invoice Documents and Find XYZ(XYZ represents the ID of the invoice)
  4. Select Invoice ID XYZ and click on Edit
  5. Click on View All, you can see Account as ABC(ABC represents the name), Payer and Bill-To as DEF(DEF represents the name).
  6. Click on Release, your entries have been saved without any option to select account.
  7. Go to work center Receivables
  8. Go to view Customer Accounts
  9. Show All Customers and Find ABC
  10. Select account ABC and click on View
  11. View tab Trade Receivables and subtab Invoices/Payments
  12. You can see open item invoice XYZ

Cause

The right business partner is the party Account. System behavior is correct.

Definitions:

Account is a party that buys goods or services.

Payer is a party that pays for goods or services.

Bill-to is a party to which the invoice for goods or services is sent.

Resolution

If you want to release invoice to Bill-to or Payer, you have to manually repost the invoice to the respective account.

  1. Go to work center Receivables
  2. Go to view Customer Accounts
  3. Show All Customers and Find ABC
  4. Select account ABC and click on View
  5. View tab Trade Receivables and subtab Invoices/Payments
  6. Select open item invoice XYZ and click on Actions and then select Repost Open Items
  7. Customer as DEF and fill in Document Description
  8. Click on Post

Keywords

Bill-to, Payer, Receivable , KBA , bill-to account , payer , SRD-FIN-ACR , Receivables , How To

Product

SAP Business ByDesign all versions