SAP Knowledge Base Article - Public

2579608 - Users not showing for selection on report distributor - Report Distributor

Symptom

Users are not available for selection when configuring a bundle.

Environment

SAP SuccessFactors Workforce Analytics

Reproducing the Issue

When selecting the email option on a bundle on report distributor, some users are not available for selection, even though the users exist on the system.

Cause

This happens because the users do not have an email associated with the analytics user.

Resolution

To fix this, it is needed to assign an email to the user. You can follow the steps below to assign an email to analytics user:

Go to Analytics > Analytics > Admin > Users Maintenance > Select the desired user > Edit user > Update the E-mail field > Save

After this process, the user will be available for selection on report distributor.

Keywords

Report Distributor Bundle Email Users Not Showing , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , Problem

Product

SAP SuccessFactors Workforce Analytics all versions