SAP Knowledge Base Article - Public

2579539 - Error Message Appears When Trying to Run a Packing Scenario in Outbound Delivery


When attempting to save a Pack Delivery transaction in Outbound Delivery, error message  appears Technical error APILU_MESSAGES 031;report an incident.


For ByDesign environment

Reproducing the Issue

  1. Go to the Outbound Logistics work center.
  2. Select Outbound Deliveries view.
  3. Search All Outbound Deliveries by Selection and find Delivery Id ABC.(ABC refers to Outbound delivery id)
  4. Select this line and click on Packing.
  5. Choose the button Insert Packages and select the option Insert Top Packages
  6. Select the Logistics Unit ID.
  7. Choose the button Pack into bag.
  8. Change the Product Quantity and then select Save button.

You receive an error message Technical error APILU_MESSAGES 031; report an incident.


If the Packing into Logistics Units is not scoped in the business configuration, then system throws this error message.


  1. Go to the Business Configuration Work Center.
  2. Select Implementation Projects View.
  3. Select the button Edit Project Scope.
  4. Navigate to the option Questions.
  5. Find Scoping Element: Manufacturing, Warehousing and Logistics -> Tracking Tracing and Identification -> Handling of Logistics Units.
  6. Scope the question Do you want to pack into logistics units creating package IDs based on outbound deliveries?


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