2579255 - External Reference Exists for Some Payment with Status as In Preparation But Not for Others

SAP Knowledge Base Article - Public

2579255 - External Reference Exists for Some Payment with Status as In Preparation But Not for Others

Symptom

External Reference exists for some payment with status as In Preparation but not for other in the same status.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Payment Management work center and view Payment Monitor.
  2. Select to Show In Preparation Payments.

You can see External Reference is missing for some payments, but exists for others.

Cause

Initially when you execute a payment run then the proposed payments gets created in in-preparation with no external references. If
you make any changes in the payment such as Payment Method or Bank Accounts and save, the external payment ID gets updated.

But if you just update the Document Description, round trip will not be triggered, so no external payment ID does not get updated.

Resolution

It is a system designed behavior

Keywords

Payment External Reference; , KBA , 付款监控 , 外部参考号 , AP-PAY-BPO , Bank Payment Order , Problem

Product

SAP Business ByDesign all versions