SAP Knowledge Base Article - Public

2579065 - Audio and Volume Icons appear on People Profile when loading

Symptom

Audio and Volume Icons appear on People Profile when loading

Environment

  • Bizx
  • People Profile

Reproducing the Issue

1. Log into your instance, select Employee Profile from homepage

Homepage.PNG

2.Select the Employee Profile / People Profile and you see the icons for audio and video appearing if they are enabled or disabled in configure people profile. As shown below -

Icons showing.PNG

Cause

This is the expected behavior while page is first loading, the placeholders for audio and video is rendered at first, after the head content finish loading, both icons will display whether they are enabled or not.

Resolution

The feature described in this case is considered an enhancement request (customisation). Please validate that this enhancement request is still important to you, and if so, submit your enhancement request in the Customer Community:

https://launchpad.support.sap.com/#/notes/2090228/E

Please note that the support teams does not have the ability to process or affect future product feature enhancements and the Product Managers do not monitor support incidents, but rather they look at our Customer Community.

Keywords

  • Audio
  • Volume
  • Icon
, KBA , LOD-SF-EP , Employee Profile , Problem

Product

SAP SuccessFactors HCM Core 1605 ; SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1802