2578975 - When a Sales Quote is Set to Lost, the Percentage of its Chance of Success Remains Unchanged

SAP Knowledge Base Article - Public

2578975 - When a Sales Quote is Set to Lost, the Percentage of its Chance of Success Remains Unchanged

Symptom

When a Sales Quote is Set to Lost, its Chance of Success percentage is not brought to zero.

Environment

SAP HYBRIS CLOUD FOR CUSTOMER

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Sales Quotes view.
  3. Open any pending Sales Quote.
  4. Click on the Actions button.
  5. Click on Set to Lost.

Result: The percentage of the Chance of Success is unchanged.

Resolution

This is the designed behaviour of the system.

Keywords

Lost Quote, Sales Quote, Set to Lost, Chance of Success, Percentage. , KBA , lost sales quote , sales quote , set to lost , chance of success , percentage , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Hybris Cloud for Customer all versions