When trying to create model based on Import Data Connection the following error message appears in SAP Analytics Cloud:
- SAP Analytics Cloud 2017.23.1
- SAP Business Warehouse
- Import Data Connection
Reproducing the Issue
- Logon to SAP Analytics Cloud.
- Go to Main Menu --> Create --> Model.
- Select a connection.
- Try to search for a query.
- Error message appears.
There are multiple potential causes for this issue.
Please check these items:
- Ensure the JAVA_HOME environment variable points to a JVM that matches Tomcat architecture (x86 vs x64)
- Ensure vcredist_x64 matches the Tomcat architecture (x86 vs x64)
- Please ensure that SAP Cloud Connector specifies HTTP for communication with Tomcat if Tomcat is expecting HTTP
- Help resources and free SAP Analytics Cloud content
- Help portal
- SAP Community (Questions & Answers / Direct Link to ask question / Blogs)
- SAP Community WIKI
- Improvement requests (on the SAP Customer Influence portal)
- Video tutorials
- Videos by topic areas: (Overview, Models and Connections, Stories, SAP Digital Boardroom, Planning, Collaboration, Administration)
- Training events
- Past event recordings
- New user handbook
- How to connect to on-premise data
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud
- Introducing SAP BusinessObjects Cloud: BI and Planning (SAP Press book)
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