When trying to create model based on Import Data Connection the following error message appears in SAP Analytics Cloud:
- SAP Analytics Cloud
- SAP Business Warehouse
- Import Data Connection
Reproducing the Issue
- Logon to SAP Analytics Cloud.
- Go to Main Menu --> Create --> Model.
- Select a connection.
- Try to search for a query.
- Error message appears.
There are multiple potential causes for this issue.
Please check these items:
- Ensure the JAVA_HOME environment variable points to a JVM that matches Tomcat architecture (x86 vs x64).
- Ensure vcredist_x64 matches the Tomcat architecture (x86 vs x64).
- Please ensure that SAP Cloud Connector specifies HTTP for communication with Tomcat if Tomcat is expecting HTTP.
- How to find User Assistance for SAP Analytics Cloud?
- Ask a question on the SAP Community!
- 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)
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