SAP Knowledge Base Article - Public

2578480 - LMS administrator is missing item types "Online Only" and "Schedule and Online" when creating a new item

Symptom

When the admin tried to create a new item the options "Online Only" and "Schedule and Online" for item types are missing.

Environment

SucessFactors - Learning Management System - LMS

Reproducing the Issue

  1. Go to Learning > Items;
  2. Click on add.

Resolution

Identify the admin role:

  1. Go to System Admin > Admin Management;
  2. Search for the admin that is missing the item types;
  3. Edit;
  4. Go to the Assigned Roles tab and copy the role.

Include the workflow:

  1. Go to System Admin > Role Management;
  2. Search for the role you have copied from the previous steps;
  3. Edit;
  4. Go to the Workflows tab;
  5. Click on the option add one or more from the list;
  6. Expand Learning Management;
  7. Search for "Edit Online Settings" and select the checkbox for this workflow;
  8. Click on add.

Keywords

lms, workflow, permissions, admin, role, missing item types, Online Only, Schedule and Online , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions