SAP Knowledge Base Article - Public

2578290 - SAP Jam : How to Collect Logs for SAP Jam File Sync Client

Symptom

How to Collect Logs for SAP Jam File Sync Client?

Environment

SAP Jam

Resolution

1.Right Click on the File Sync Client Icon in the Taskbar.


sfync.png

 

2. Click 'Options'.


sfync2.png

 

3.Click on 'Troubleshooting' under 'General' tab.


sfync3.png

 

4.Click on 'View Files' for the required log type.


sfync4.png

 

5.Copy the log file from the folder opened at previous step.


sfync5.png

 

Keywords

SAP Jam File Sync Client
Logs
Plug In
Add On , KBA , LOD-SF-JAM-FSC , File Sync Client , How To

Product

SAP Jam Collaboration 1608