SAP Knowledge Base Article - Public

2578123 - Tags Cannot be Removed in HTML5


In the HTML5 client Tags longer than 30 characters cannot be removed in the Internet Explorer, as the delete Button is out of the View and no scrollbar is shown.


  • Business By Design HTML5
  • Internet Explorer

Reproducing the Issue

The issue is reproducable with all Tag Views.

As an example Sales Order:

  1. Open the Sales work center.
  2. Open up any Sales Order.
  3. Click on the Tags Icon.
  4. Enter a Tag longer than 30 characters.
  5. Click again on the Tags icon.
  6. Notice that the Delete Button / Scrollbar isn't shown.


This is a known issue in ByD1711. It will be fixed in a future release.


As a workaround you can use:

  1. Silverlight in Internet Explorer.
  2. The sidebar (questionmark on the top right) to delete the Tags.
  3. Google Chrome with HTML5 layout.


HTML5, Tags, Scrollbar, Delete , KBA , delete , html5 , tags , scrollbar , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Bug Filed


SAP Business ByDesign 1711